How Chinese retailers can offer Americans steep bargains on clothes and why that could change The conversation can be used to either bring them back to the store to complete the purchase or understand why they abandoned the cart in the first place. They’re designed using technologies such as conversational AI to understand human interactions and intent better before responding to them. They’re able to imitate human-like, free-flowing conversations, learning from past interactions and predefined parameters while building the bot. Comparisons found that chatbots are easy to scale, handling thousands of queries a day, at a much lesser cost than hiring as many live agents to do the same. The…

How Restaurants Can Effectively Use Chatbots? Salesforce is the CRM market leader and Salesforce Contact Genie enables multi-channel live chat supported by AI-driven assistants. Salesforce Contact Center enables workflow automation for customer service operations by leveraging chatbot and conversational AI technologies. You can use them to manage orders, increase sales, answer frequently asked questions, and much more. Pizza Hut introduced a chatbot for restaurants to streamline the process of booking tables at their locations. Clients can request a date, time, and quantity of guests, and the chatbot will provide them with an instant confirmation. This type of individualized recommendation and upselling drives higher order values. It also enhances customer satisfaction…